Medford News

12/16/2019 - Enhanced Outage and Restoration Information Tools Available for Atlantic City Electric Customers

New outage map features provide customers with more detailed and timely information 

Atlantic City Electric has made enhancements to our online interactive outage map to provide our public officials and our customers with more helpful information during storm and power outage events. These enhancements can help the public better plan when outage events occur by delivering more weather and system status information during critical events. Some enhancements include: 

  • Improved map views through the use of Google Maps
  • An updated interface with greater detail on the start time, cause, geographical impact and estimated restoration for an outage
  • Better insight into the severity and duration of storms through a storm-alert banner posted directly to the outage map, and the option to overlay weather radar on the outage map
  • The ability to bookmark certain views of the map to easily access the areas where you want to monitor. 

Atlantic City Electric’s outage map is available at atlanticcityelectric.com/outages. Additionally, Atlantic City Electric’s outage map is accessible through its mobile app for iPhone and Android® smart phones and gives customers the ability to report power outages and manage the type of alert they choose to receive. To download the app, visit atlanticcityelectric.com/mobileapp.


  • Municipal Center Address: 17 North Main Street, Medford, NJ 08055
  • Phone: (609) 654-2608
  • Fax: (609) 953-4087
  • Hours: 8:30 am - 4:30pm